Terms and Conditions

These terms apply between EncryptEdge Labs Limited, Company No. 15830711, and each website user, applicant, or participant. Using the website does not itself guarantee admission, programme access, a credential, work experience, employment, or placement.

Our Privacy Policy governs personal information, and the Refund Policy explains programme refund administration. Statutory consumer rights always prevail where they cannot lawfully be excluded.

• You must provide accurate application, identity, qualification, and payment information.
• You must meet the eligibility and prerequisite requirements published for the selected track.
• If you are under 18, you must have the legal capacity and any parent or guardian permission required to apply, participate, accept these terms, and make a payment.
• The services are not directed to children under 13.
• If you act for an organisation, you confirm that you have authority to bind it where applicable.

Admission is subject to the stated recruitment and shortlisting process. Selection for one cohort or track does not create a right to another cohort, a different specialisation, a paid role, or employment.

• Keep credentials confidential and use only the account assigned to you.
• Do not share enrolment codes, platform access, paid materials, assessment answers, or another person's account.
• Notify us promptly of suspected unauthorised access or incorrect account information.
• Do not scrape, probe, reverse engineer, overload, bypass, or interfere with the website or platform except where a task expressly authorises a controlled activity.
• We may require password resets, multifactor authentication, identity checks, or other proportionate security measures.

Prohibited conduct includes malware deployment outside an authorised lab; credential theft; unauthorised scanning or exploitation; denial-of-service activity; unlawful interception; harassment; social engineering of real individuals without written authorisation; evasion of security controls; use of unlawfully obtained data; and instructions intended to facilitate crime or harm.

You must follow applicable law, responsible-disclosure requirements, lab scope, evidence-handling instructions, and the principle of minimum necessary access. Suspected accidental access to real data or systems must be stopped and reported immediately.

Do not publish credentials, secrets, personal data, proprietary lab content, assessment solutions, or exploit details that would create harm. We will not publicly use identifiable participant work for marketing without permission or another documented legal basis.

Any applicable price, currency, taxes, included service, payment timing, and cancellation information should be shown before payment. Programme fees do not purchase employment, guaranteed completion, or a guaranteed credential.

Online consumers may have cancellation and service-quality rights under UK law. Starting a service during a statutory cancellation period may require an express request and can affect the amount refundable for service already supplied. Nothing in these terms removes a right that cannot lawfully be excluded. See GOV.UK distance-selling guidance.

We may restrict access, pause an assessment, suspend participation, or remove a participant where reasonably necessary for security, non-payment, academic-integrity concerns, unsafe conduct, harassment, material breach, fraud, or legal compliance.

• Where practical and safe, we will explain the concern and allow a reasonable response.
• Urgent interim suspension may occur before a full review where systems, people, evidence, or authorised labs may be at risk.
• A participant may request written review by emailing [email protected] within 5 business days of the decision, stating the decision challenged, reasons, and supporting evidence.
• A reviewer not responsible for the original decision should consider the appeal where reasonably practicable.

We aim to provide the published programme and platform with reasonable care and skill. Availability may be affected by maintenance, security incidents, internet or provider failures, mentor availability, legal requirements, or necessary curriculum updates.

We may make proportionate changes that do not materially reduce the core service, including replacing a tool, mentor, schedule, lab, or equivalent activity. If a material change or cancellation affects a paid service, we will provide the remedy required by the contract and applicable law.

Neither party is responsible for delay caused by an event genuinely beyond reasonable control, including major infrastructure failure, natural disaster, epidemic, war, civil disturbance, government action, or widespread cyber incident, provided the affected party takes reasonable steps to reduce the impact and resumes performance when practicable.

This provision does not remove payment-refund, service-quality, or other consumer rights that legislation makes mandatory.

Internships provide educational and professional-development activities. We do not guarantee employment, placement, salary, immigration status, academic credit, professional licensing, or acceptance of a credential by a particular employer or institution.

Nothing excludes liability where exclusion is unlawful, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or mandatory consumer rights. Subject to those limits, we are not responsible for indirect or unforeseeable loss, participant misuse of skills, third-party services, or loss caused by unauthorised activity.

These terms are governed by the laws of England and Wales. Courts with mandatory consumer jurisdiction remain available where applicable. We may update these terms for future use; material changes affecting an existing paid agreement will be handled under that agreement and applicable law rather than imposed retrospectively without a lawful basis.

Questions or complaints may be sent to [email protected]. You may also review the enquiry guidance on our Contact page. UK consumers may obtain independent help through GOV.UK consumer-rights guidance.